Client Summary: The founder of Styrochrome, a creative consultancy, is a product owner of Joe Lister and philanthropic investor.

Our Role: Copyeditor, email communications.

Service Provided: Retainer.

Collaboration: The Styrochrome founder delegated 39 customer support articles for copyediting. The founder requested grammatical editing for consistency only.

Then, the founder requested a draft of a call-to-action fundraising email to colleagues.

Result: Copyediting improved issue resolution times by 90% for over 1 million transactions.